Frequently Asked Questions (FAQs)
What is EATN’TUNES?
EATN’TUNES, Pronounced as Eat in tunes, is a start-up dedicated to providing healthy desserts, drinks, and diet meals. We focus on nutritious, delicious, and convenient options to support a healthy lifestyle.
What makes EATN’TUNES different from other health food companies?
We combine high-quality ingredients with innovative recipes to create meals, drinks, and desserts that are not only healthy but also satisfying. Additionally, we offer a unique experience by pairing our products with curated music playlists to enhance your dining experience.
Products and Ingredients
What types of products do you offer?
We offer a wide range of products including healthy desserts, refreshing drinks, and balanced diet meals. Our menu includes options for various dietary preferences such as vegan, gluten-free, and low-carb.
Where do you source your ingredients?
We source our ingredients from trusted suppliers who prioritize sustainability and quality. Our focus is on using organic, non-GMO, and locally sourced ingredients whenever possible.
Are your products allergen-free?
We offer products that cater to common allergies, such as nut-free, dairy-free, and gluten-free options. Contact us for specific concerns.
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Ordering and Delivery
How can I place an order?
You can place an order directly through our website. Simply browse our menu, select your items, and proceed to checkout. We also offer subscription plans for regular deliveries.
Do you offer delivery?
Yes, we offer delivery services to various locations. We also have pick-up options available at select locations.
What is your delivery time frame?
Delivery times vary based on your location and the time of order. Generally, we aim to deliver within 1-2 business days. You will receive a confirmation email with an estimated delivery time once your order is placed.
Nutrition and Customization
Can I customize my meals?
Yes, we offer customization options for our meals to fit your dietary needs and preferences. You can choose from a variety of ingredients and portion sizes when placing your order.
Do you provide nutritional information?
Absolutely! Each product comes with detailed nutritional information, including calories, macronutrients, and ingredients. This information is available on our website and product packaging.
Customer Support
What if I have a problem with my order?
If you encounter any issues with your order, please contact our customer support team through the contact form on our website or call us directly. We are committed to resolving any problems promptly.
How can I give feedback about your products and services?
We value your feedback and encourage you to share your thoughts with us. You can leave a review on our website, email us, or connect with us on social media.
Subscriptions and Promotions
Do you offer subscription plans?
Yes, we offer flexible subscription plans for our meals and desserts. Subscriptions come with benefits such as discounts, priority delivery, and personalized meal plans.
Are there any promotions or discounts available?
We frequently offer promotions and discounts to our customers. Sign up for our newsletter or follow us on social media to stay updated on the latest deals and special offers.
Sustainability and Community
What steps are you taking towards sustainability?
At EATN’TUNES, we are committed to sustainability. We use eco-friendly packaging, prioritize locally sourced ingredients, and support sustainable farming practices. Additionally, we aim to minimize food waste through careful planning and preparation.
How can I get involved with EATN’TUNES?
We love engaging with our community! You can join our social media channels, participate in our events, or subscribe to our newsletter for updates and opportunities to get involved